Shipping & Delivery

At Jogkart.com, we strive to deliver the best possible shopping experience to our customers. This includes providing fast and reliable delivery services to all parts of India. Our delivery policy outlines the guidelines and procedures we follow to ensure that our customers receive their orders in a timely and efficient manner.

We offer two types of delivery services - Standard Delivery and Express Delivery. Standard Delivery orders are usually delivered within 3-4 business days of placing the order. Express Delivery orders are delivered within 24 hours of placing the order. We understand that our customers may have urgent requirements, and thats why we have introduced the Express Delivery service. This service is available in select cities and pin codes across India. Please check the availability of this service in your area before placing an order.

We offer free delivery on all orders above Rs. 999. For orders below Rs. 999, a nominal delivery charge of Rs. 50 is applicable. Please note that the delivery charge is non-refundable, even if the order is cancelled or returned.

We deliver to all locations in India that are accessible by road. However, for locations that are more than 100 km away from our dispatch centers, delivery may take an additional day or two. We will inform you of the estimated delivery date when you place your order.

We understand the importance of tracking your order, and thats why we provide a tracking number for all orders. You can use this number to track your order on our website or through our delivery partners websites.

For Standard Delivery orders, you will receive a tracking number within 24 hours of placing the order. You can track your order by visiting the Track Order page on our website and entering the tracking number. Order

For Express Delivery orders, you will receive a tracking number as soon as your order is dispatched. You can track your order by visiting the Track Order page on our website and entering the tracking number.

Our delivery partners will make two attempts to deliver your order. If the delivery is unsuccessful on both attempts, your order will be returned to us. In such cases, we will attempt to contact you to arrange for a re-delivery. However, if we are unable to contact you, we reserve the right to cancel the order and refund the amount paid.

In rare cases, delivery may be delayed due to unforeseen circumstances such as natural disasters, strikes, or government regulations. We will inform you of any such delays and will make every effort to deliver your order as soon as possible.

Delivery Returns

If your order is damaged or incorrect, please contact our customer support team within 48 hours of receiving the order. We will arrange for a replacement or refund, depending on the circumstances. Please note that the replacement or refund is subject to our return policy.

At Jogkart.com, we are committed to delivering your orders as quickly and efficiently as possible. We hope that our delivery policy has provided you with a clear understanding of our delivery process and guidelines. If you have any further questions or concerns, please feel free to contact our customer support team, and we will be happy to assist you.